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Managers and officers work a schedule of several weeks on, several weeks off, with longer shifts during the busy season (summer and fall). After accepting a position, we will work with you to schedule your start date and organize your travel to the ship. Breaks can be prearranged with advance notice, as we need to make sure that our staffing needs are continually met. Once you have completed your time with us, we will help you with your travel arrangements to get you back home safely.
Wilhelmsen Ship Management
After successfully completing our shoreside training program, you become eligible for a ship assignment. Although we do not guarantee a specific ship for your employment, we try to match you with the best fit. Once assigned, we will arrange the flights and transportation to get you to the vessel. During your first day on board, we will introduce you to the other crew members, take you on a tour of the ship, and get you settled into your stateroom. The Hotel General Manager will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment.
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They are responsible for creating a fun atmosphere on board while engaging guests at all times through a series of activities, shows, events, presentations and socializing throughout the cruise. The Assistant Hotel Manager is responsible for providing support to the Hotel Manager. They oversee Hotel Department and ensure the quality of service, consistency of standards, and guests’ expectations are met. As the size of our fleet grows, so do the opportunities for advancement onboard and in the corporate office. To help you reach your short and long-term career goals, we offer professional development, training, and mentoring. The ability to communicate, motivate, and respond to a constantly changing environment are just a few of the characteristics of a great crew member which also make an exceptional leader.
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Breakfast is made to order, while lunch and dinner are served buffet style. If at any point,you have a dietary request, we will do our best to accommodate you. Being on your feet for a majority of the day, our meals are created to supply you with all the essential nutrients needed to keep you healthy. If at any point you wanted to change your food choices, there is always the opportunity to eat on shore while we are in port.
Explore Holland America Line Careers
Attendants perform liquid load transfers, watering, refueling, and used oil disposal, and report directly to the shipboard Mate daily. The Housekeeping Manager is responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms. They lend support as needed and provide clear direction for the housekeepers. Servers are responsible for creating an excellent guest experience beyond serving by acknowledging guests by name, escorting them to their tables, as well as providing kind and efficient service.
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Imagine waking up in a new and exciting port of call every morning, as you help our guests experience the best in U.S. cruising. As a member of the American Cruise Lines crew you will meet interesting people from all over the world and become an important part of their journey. Along the way, coworkers become family and the ship turns into your home away from home. Living on board one of cruise ships is a unique way to travel while you build amazing friendships with fellow crew members. It’s a new and exciting environment for most people which takes some adjustment from life on shore and we ensure that you will be supported throughout the transition. At American Cruise Lines we want you to succeed while on board with us and that is why we do our very best to provide you with the necessary tools and support to do so.
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Resolve problems and achieve enhanced service “value” at every opportunity. At American Cruise Lines, we realize that our people are the key to our success. We are continually looking for passionate, hardworking people to be part of our team and will offer incentives and rewards for exceptional leadership and service. There are hundreds of job titles at Holland America Line, but all of us have the same goal — to be the world's best hosts.
More than 1.7 million guests enjoy the Princess experience each year as they travel to 300 destinations around the world. Exceptional customer service is the cornerstone of our success thanks to our team members on land and at sea — the cruise industry’s best. We offer a variety of opportunities for highly motivated people who seek a challenging and rewarding career. You’ll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Not only do you travel expense-free, but you also get to dine on chef-inspired cuisine daily. One of the chefs on board will prepare food for all crew members at times that do not interfere with guest dining.
America’s rivers and coasts create a marine highway that crisscrosses our country. They connect our biggest cities and most historic towns, yet also flow through areas more remote than any road. Join Princess Cruises, the region’s tourism leader, in hosting our Alaska cruise guests at Princess-owned wilderness lodges and transportation services. There they experience breathtaking vistas, fresh local cuisine, and awe-inspiring wildlife.
With the most awards and itinerary options, find your perfect cruise with the leader in USA river cruises. American Cruise Lines headquarters are located on the shoreline of Connecticut in Guilford. Our second shoreside facility and primary training center are located in the Greater Salt Lake City area.
See it all for yourself — and make friends from around the world — while leading tours, serving in hospitality and culinary, or hitting the road in transportation operations. To provide our guests with the best possible cruise experience, the on board staff must operate as a cohesive unit. Working as part of a team is an essential part of a crew member’s job with the opportunity to learn from others. The Restaurant Manager supervises the daily restaurant and room service operations. They support the team and create a positive work environment to help provide guest with a successful dining service.
Our mission is to share America’s story which guides our itineraries, fuels our sales growth, and challenges us to provide enriching experiences. Even our small ship strategy is set by our belief that small ships are the best venue to share America’s story. Whether it’s witnessing the wildlife and magnificent views of Alaska or experiencing the rich history and culture of the Mississippi River, as a member of our crew, everyday will offer you a new opportunity. Begin planning your U.S. cruise adventure with American Cruise Lines today. From the coast of Maine, to the mighty Mississippi and Pacific Northwest, our Free Cruise Guide provides detailed information about all of our more than 50 U.S. itinerary options.
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